Social Media Maintenance

Why Social Media?

When you’re running a small business, it can be difficult to post and respond to your Facebook and Instagram every day, let alone come up with engaging content and posts. Each customer you engage with on Facebook, Instagram or through other social media both deserves and expects a personalized service from you. That’s why it’s so important to have a solid social media management plan.

As an agency that works in all aspects of social media maintenance, we understand that it’s incredibly important to make sure that clients and potential clients can find you on Facebook and Instagram, both organically and through ads. Organic social media because many of your clients (and competitors) are already active there and use it as a tool to find new resources and companies like yours and paid social media because we can use it to reach your target market.

Most people using social media check it at least once a day. It is estimated in 2019 that about 3.484 billion people are now using social media, about 45% of the world’s population. Imagine what it might mean for your business to take advantage of an audience that is already captivated.

More Than Just Posting

Our social media service offers more than just making a couple posts a week. Sure, posting is important, and we’ll do that too, but we want to make sure that your social profiles meet your consumers expectations for your brand and your service. We’ll take over your existing social media profiles if you have them, or make new ones, and clean them up, ensuring they fit your brand. We’ll make posts at the frequency you prefer that not only fit your branding, but also engage and interest your audience, encouraging them to interact. We’ll also help you ensure no customer is waiting on you for a response. Seven days a week, anytime a customer messages you, responds to a post or posts to your page, we’ll ensure they get an answer; whether they simply want to share a positive story about your business or if they have a significant concern or question about you.

Social Media & Marketing Strategy

Not sure how social media fits into your overall marketing strategy? That’s okay; we can help with that too. Our Smart Marketing Consulting process can walk you through how to handle your digital presence to reach the audience that is most likely to purchase your products and services.